Wednesday, November 11, 2009

I'm Not Her Drama's Mama

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I don't even know where to start with this.

I try to follow the "Golden Rule" when dealing with people, treating them as I would like to be treated. I (and my salon) try to pour into people knowledge and fairness and we work hard to accommodate their needs, wants and whines. We aren't perfect and there comes a point
when you have to say "no more" and draw boundaries.

But I'm always surprised when people don't act in kind.

A hairstylist recently left our employ. A new salon is opening in town and the "grass is greener". I wish her well.

I was unprepared for the drama that has ensued.

We have been calling the clients who used her and letting them know that she is no longer in our employ and telling them that we would like to get their address and send them a gift certificate.

She used Facebook to tell people that we are "bribing her clients, just ignore it." Her husband wrote on her wall complaining that we were "Indian givers" because we took away her week vacation. (Because she wanted to come and go as she pleased and was no longer considered a "full time" employee. We explained that and she consented.) There's more, but I won't belabor the point.

This is a girl that I took under my wing right after she got out of beauty school. She used me as her hairdresser while she was in high school and then came to work for us after she finished. I apprenticed her.

I never expected her to do a full attack of our salon.

To say I'm reeling is and understatement.

I don't know whether to walk away and ignore it, or launch our own attack/defense.

For now, I'm praying for wisdom and guidance.

Because I don't think the Golden Rule has and "except when" clause.

Well crap.


ScrappyGypsy said...

WOW! I can't imagine how you must be feeling! This girl obviously has some issues that no one without a degree and a leather couch can handle. She is petty and childish and you guys are better off without her! I know that is hard to accept, especially since she was your apprentice and you you guys worked together for a long period of time, but sometimes God allows relationships to end to protect us from what lies ahead. Step back and watch. Continue to pray. You will find your peace.

alexkeller said...

you can't change what she has done, you can only hope that she will learn. what you can do is continue to provide your customers with the best services and best customer service. the clients will go where there is the best of both.

InTheFastLane said...

It doesn't sound like an attack is really going to change anything, at least in her eyes. It is hurtful and immature. And I guess you have to decide if saying anything makes it better or is worth it, even.

cherry said...

Hey Angel Joy thanks for stopping by I was in two women and a warehouse yesterday and they are packed with some awesome stuff while you are there stop in the bakery that just open next to them the dark chocolate orange cream bar will cure all your troubles and the oatmeal cookies are fab
hugs, Cherry in Savannah